Installation Guide

Installing Product Options & Variants

Follow these steps to install Product Options & Variants from the BigCommerce App Marketplace and get it running on your store.

Step 1 — Find the app in the Marketplace

  1. Log in to your BigCommerce control panel
  2. Go to Apps → App Marketplace in the left sidebar
  3. Search for “Product Options & Variants”
  4. Click on the app listing to open it

Step 2 — Click “Get This App”

Click the Get This App button on the listing page.

If you are not already logged in to your BigCommerce account, you will be prompted to log in before continuing.

Step 3 — Review and confirm permissions

BigCommerce will show you a permissions screen listing what the app needs access to. Product Options & Variants requests access to:

  • Products — to create and manage the modifiers that record your option selections on orders
  • Storefront scripts — to inject the option form UI onto your product pages
  • Store information — to read your store currency
  • Orders — to power the analytics dashboard

Click Confirm to approve the permissions and complete the installation.

Step 4 — You’re in

After confirming, you are redirected directly to the Product Options & Variants dashboard inside your BigCommerce control panel.

The app automatically registers a script on your storefront at this point. Within a few seconds, the script is live and the app is ready to use — no theme edits required.

Step 5 — Create your first Option Set

  1. In the dashboard, go to Option Sets and click New Option Set
  2. Give it a name (e.g., “Custom Engraving”)
  3. Add elements — text fields, dropdowns, color swatches, file uploads, and more
  4. Configure labels, pricing, and any conditional logic rules
  5. Click Apply to Products and choose which products this set applies to
  6. The app provisions your options in BigCommerce automatically — your options will appear on the product page within seconds

Uninstalling the app

Before uninstalling, complete the steps below to ensure your products are left in a clean state. Because BigCommerce revokes the app’s access token as soon as the uninstall is confirmed, the app cannot clean up after itself automatically at that point.

Step 1 — Remove app modifiers from your products

  1. Open the Product Options & Variants dashboard
  2. Go to Settings and scroll to the Danger Zone section at the bottom
  3. Click Remove all app modifiers from products
  4. Read the confirmation prompt and click Yes, remove all
  5. Wait for the green success message before continuing — this may take a few seconds if you have many products with Option Sets applied

Step 2 — Uninstall from BigCommerce

  1. Go to your BigCommerce control panel
  2. Navigate to Apps → My Apps
  3. Find Product Options & Variants and click Uninstall
  4. Confirm the uninstall

Your products are now clean and all app data has been removed.

Note: Uninstalling permanently deletes all your Option Sets, elements, and configuration from our servers. This cannot be undone. If you think you may reinstall in the future, take note of your Option Set configuration before uninstalling.

Troubleshooting

Options are not appearing on the product page

Go to Dashboard → Overview. If you see a yellow banner that says “Storefront script not detected”, click Re-install Script. This can happen if the script was accidentally deleted from BigCommerce’s Script Manager.

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